Your data protection rights under EU regulation
The General Data Protection Regulation (GDPR) is a European Union regulation that governs how organisations collect, store, and process personal data of EU residents. Although Vine-robin is based in South Africa, we are committed to providing GDPR-level protection to all our visitors, regardless of location.
For the purposes of GDPR, Vine-robin acts as the data controller for personal information collected through this website. Our contact details are:
Vine-robin
42 Fox Street, Maboneng Precinct
Johannesburg, 2094
South Africa
Email: [email protected]
We process personal data under the following legal bases as defined by GDPR:
If you are an EU resident, you have the following rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you. We do not engage in such automated decision-making.
As we are based in South Africa, personal data provided to us may be transferred outside the European Economic Area (EEA). When we transfer data, we ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The retention period may vary depending on the context and our legal obligations.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
We will respond to your request within one month. In complex cases, we may extend this period by a further two months, in which case we will inform you within the first month.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.